Frequently Asked Questions

If you’re ready to get the personalized care, strategy, and support you deserve so you can finally get answers and feel your best, the first step is to fill out a simple health questionnaire so I can learn how I can help.

Click here to get all the details and complete your health questionnaire.

Telemedicine appointments can be done by secure video conference or by phone.

Yes, you may use your HSA or FSA account. Please check your with your provider or Human Resources Department to find out.

We do not accept insurance or Medicare for our services. Your case requires special attention, educational resources, communication, and time that is not covered by insurance companies.

We do not guarantee insurance coverage. However, we will provide you with documentation that you can submit to your insurance provider for out-of-network benefit reimbursement which may cover part of the program investment.

You can use your HSA or FSA account. Please check your with your provider or Human Resources Department to find out.

Yes. We do not provide acute or urgent care services and we do not replace the services that your current medical team provides. We provide a stand-alone service focused on eliminating root causes and creating and advancing health.

Bloodwork is done either at your insurance provider’s prefered local laboratory or in the comfort of your home or office with a mobile phlebotomist who will come to you.

Functional lab tests are typically done at home with a kit and clear instructions we provide you with. Payment is made directly to the lab to ensure access to the lowest price possible.

PPO Insurance Plans, HSA, and FSA benefits may be used to cover labs costs depending on your program’s contract with the lab.

We’re committed to enhancing your access to the services, laboratory testing, and medicines you need through transparent and affordable pricing. We provide labs and supplements at our cost – no markup – and pass the savings on to you. On average, you should budget between $500-$1000 for functional lab tests.

The functional lab tests we use are often covered by PPO insurance plans or can be purchased directly from the lab at a cash discount.

Labs & supplements are not included in appointment fees and are an additional cost depending on what you need.

We offer direct lab pricing which means that you pay the lab directly and get the best prices on recommended lab tests.

Most labs we work with offer insurance coverage for PPO plans as well as cash discounts.

Supplements are provided with a VIP discount through our online retailers.

If you are looking for online consulting outside of Oregon, please visit Activate Wellness.